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Overview

We created an app experience that empowers millions of New Yorkers to take control of their energy.

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Challenge

Con Edison needed to provide New Yorkers with quick and easy access to their Con Edison account, so they could pay bills and manage their energy use on the go.

 

Solution

Create a simplified app that functions like a remote control, supporting the digital experience by literally putting energy control in customers’ hands.

 
 
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Pay Bills On the Go

We created a fast and secure way for customers to sign in the same way they unlock their phones. A clear interface makes it easy to see how much they owe and why.

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View Energy Usage

A personalized snapshot of monthly billing and energy data helps customers learn how to save.

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Report & Track Outages

Customers can report a power outage in seconds and keep tabs on outages in their area.

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Transfer Service

A simple, streamlined user flow sets customers up in a few easy steps.

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Tap to Manage

We put important account tasks and the ability to modify service right at customers’ fingertips.

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4.8

iOS App Store rating up from 1.5 stars

 

4.7

Google Play Store rating up from 3.1 stars

 
 
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DOWNLOAD THE APP

Available for iOS & Android
 
 
 
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